Project Support Specialist

Austin, TX, United States

GLG is seeking a highly-motivated and enthusiastic individual to join the Project Support team in Austin, Texas.

Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists.

GLG serves professionals at 1,500 companies across the world’s top corporations, investment firms, management consulting firms, and nonprofits in more than 40 countries. Engagement Coordinators will partner and align with GLG Research colleagues to facilitate conversations on behalf of clients within a specific segment. 

Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also acquire experience and expertise in client servicing and professional communication.

Key Responsibilities:

  • Schedule consultations between GLG’s clients and Council Members and provide support in an efficient, personable, and thorough manner
  • Appreciate the urgency of competing projects and prioritize accordingly
  • Handle requests outside of standard business hours and on weekends as needed
  • Navigate requests with varying compliance requirements and client-specific preferences
  • Establish and build strong working relationships with GLG Research colleagues and clients
  • Successfully execute against project objectives, seeing each project through to completion
  • Align with and develop a deep understanding of a specific end-client market

Required Skills:

We seek applicants with an undergraduate degree from an accredited university We insist upon excellence, integrity, creativity, and high-level of professionalism across all GLG positions.

The following factors will strengthen an applicant’s candidacy:

Superior communication and interaction skills, including demonstrated oral and written abilities

  • Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment
  • Strong problem-solving skills
  • Passion for fast-paced learning, especially in a technology-enabled environment
  • Ability to communicate and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals
  • Interest in building a business and in all business-building related activities

We seek bright, positive and flexible people who also:

  • Act with the highest integrity and professionalism in all their endeavors
  • Think creatively and focus on opportunities for growth
  • Express a strong desire to work in a team
  • Demonstrate the ability and initiative to handle increasing responsibility over time

About GLG / Gerson Lehrman Group

GLG’s platform connects business to expertise for smarter, faster decisions. Our clients rely on GLG’s 650,000+ member-experts and 1,800 employees around the globe to provide 24/7 insight and exceptional service within a rigorous compliance framework. Visit www.glg.it.

Notes: GLG does not allow employees to trade public equities or debt.

Other Highlights:

Salary/Benefits: Competitive base salary plus eligibility for, depending on the role, a year-end performance-based discretionary bonus with comprehensive benefits program, and a generous vacation and holiday schedule.

Culture and Professional Development:

The Austin office also offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. We also welcome our experts and other guest speakers to teach us what they know – because our learning mission extends to ourselves. And our fun, team-focused environment includes community volunteer programs, a dynamic activity-based work-space, an in-office barista bar, monthly birthday celebrations, book clubs, a mentor program, and various team-building and health & wellness activities.

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EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.