Client Service Associate Program | February 2018
*We will begin to conduct interviews for this position in October 2017*
GLG is seeking recent graduates to join our Client Service Associate Program in Hong Kong.
Our Client Service Associates are front-line client service professionals and the engine of GLG. They work closely with our clients -- professionals at the world’s top corporations, investment firms, management consulting firms, and nonprofits -- on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives.
Our Client Service Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Client Service Associates themselves also develop into subject matter experts across industries and topics via their client service role.
The Client Service Associate Program begins with comprehensive training that lasts approximately six to nine months. During this time, responsibilities will gradually increase. Some of the key initial responsibilities include:
As you progress to a Client Service Associate role you gain more autonomy by:
As a GLG Client Service Associate, you are coached through a number of personal development steps designed to support you to:
GLG attracts employees from diverse academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
Ideal candidates not only embody GLG’s values, but also have:
GLG is the world’s leading membership for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on GLG to learn in short- and long-term engagements from more than 500,000 members and other experts. Clients partner with GLG to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group meetings, surveys, and other interactions—all within a rigorous compliance framework. Headquartered in New York City, GLG’s 1,400 employees work from offices in 12 countries.
We believe strongly in our mission - and values-driven culture. Our core values drive our success. They are: learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
To learn more, visit www.GLG.it.
Notes: GLG does not allow employees to trade public equities or debt. All prospective new hires are required to undergo a background check.Apply