Survey Manager

Hong Kong, HK

Position Overview: 
GLG is seeking a Survey Manager to support APAC clients and grow GLGs survey business. The Survey Manager will join a growing Global Survey Team and will collaborate with GLG Research and Business Development professionals as well as GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies. This person will work with the APAC pod leader to lead growth initiatives, build and grow client relationships, and lead a team of associates to deliver the product.

The Survey Team is responsible for survey writing, programming, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. The Survey Team facilitates the execution of hundreds of surveys per month. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, a keen analytic outlook, as well as, a passion for creative problem solving, client service and project management. In addition, it requires the ability and passion to lead and develop younger associates on his/her own team.

The Survey Manager will report to the APAC pod leader, who will provide a close mentoring environment to rapidly accelerate development.

 

Key Responsibilities: 

  • Project leadership: Serve as point-person for APAC clients’ survey needs, and ensure the highest level of service is delivered end-to-end
  • Thought leadership: Serve clients’ requests on the most complex surveys - including the drafting of client learning needs into thoughtful surveys, and the visualization of results
  • Commercial leadership: Work with APAC Research and Sales to identify high potential client opportunities and pitch the survey product
  • People leadership: Develop and lead a growing team in APAC; build collaborative relationships throughout GLG to strengthen the survey product’s position

 

Required Skills:

  • Undergraduate degree from a top university
  • 3+ years of preferred market research and survey design experience, including experience with online survey platforms
  • Experience leading teams and developing junior members
  • Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
  • Superior writing, logic and interaction skills; including oral and organizational skills
  • Experience managing a product team or book of business a plus
  • Experience analyzing results and/or communicating survey results to stakeholders a plus
  • Management consulting or investment banking experience or a demonstrated strong understanding of professional services a plus

 

About GLG / Gerson Lehrman Group

GLG is the world's leading platform for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on GLG to learn in short- and long-term engagements from a membership of more than 500,000 experts. Clients partner with GLG to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group convenings, surveys, and other interactions—all within a rigorous compliance framework. Global, technology-driven, and nimble, GLG’s 1400 employees work in 22 offices in 12 countries.

We believe strongly in our mission- and values-driven culture. Our core values drive our success. They are: learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity. 

To learn more, visit www.GLG.it.

Notes: GLG does not allow employees to trade public equities or debt.  All prospective new hires are required to undergo a background check.

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EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.