GLG is seeking an entrepreneurial candidate to join our Member Solutions team in Shanghai, China. Customer Experience Managers lead a global team of professionals who act as front-line relationship managers to GLG Council Members, a network of business and investment leaders that are driving industry decisions throughout the world. Customer Experience Managers are self-starters, collaborative and driven. They are always striving to further streamline the experience of our Council Members, both in terms of technology platform and interpersonal interactions, driving key strategic initiatives and ensuring superior service.
Team Mentorship and Management:
Compliance & Confidentiality:
Qualified candidates will have:
Candidates for this position must have a clear track record of excellence in several categories, including:
More broadly, we seek bright, positive and flexible people who:
About GLG / Gerson Lehrman Group
GLG is the world's leading platform for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on GLG to learn in short- and long-term engagements from a membership of more than 500,000 experts. Clients partner with GLG to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group convenings, surveys, and other interactions—all within a rigorous compliance framework. Global, technology-driven, and nimble, GLG’s 1400 employees work in 22 offices in 12 countries.
We believe strongly in our mission- and values-driven culture. Our core values drive our success. They are learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
To learn more, visit www.glg.it
Notes: GLG does not allow employees to trade public equities or debt. All prospective new hires are required to undergo a background check.