Senior Associate, Korean/Japanese Speaker- Asia Global Servicing

Dublin, IE

Senior Associates help to drive GLG’s business model and develop our client base - professionals at the world’s top corporations, investment firms, management consultancies, and non-profits- through close coordination with members of the APAC Client Solutions team and working with clients to fulfil their primary research needs.

Senior Associates are responsible for driving Gerson Lehrman Group’s underlying business processes, fulfilling timely client research requests, assisting senior team members with high-level product execution.

Key responsibilities include:

  • Supporting the APAC Client Solutions team. The Senior Research Associate will provide project support to the APAC Client Solutions team and manage multiple projects on a day-to-day basis.
  • Facilitating customized products between GLG’s client and council members. The Senior Research Associate is tasked with fulfilling time sensitive research requests by analysing client requests and building and qualifying primary populations of topic experts. Most GLG client/expert interactions consist of telephone consultations but also may consist of surveys, research travel programs, and in-depth engagements.
  • Maintaining accountability and responsibility for client projects and the overall client experience.
  • Collaborating with team members and other internal stakeholders to deliver on research needs to maximize commercial outcomes
  • Developing relationships with GLG’s most respected thought leaders across sectors, as well as recruiting new senior executives and leading consultants into the GLG Councils membership.

As a Senior Associate, you will learn to:

  • Excel in a fast-paced, metrics-driven and challenging environment
  • Work collaboratively with senior members of the research team and clients to assess and scope their research needs
  • Develop strong, transferable business skills – including client service excellence, professional communication, client and account management, time management, problem solving, project management.
  • Understand and utilize a broad range of products to creatively engage and support clients
  • Collaborate with colleagues on and across teams to exceed client expectations

GLG seeks to attract employees from diverse personal, academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.

Ideal candidates also have: 

  • Fluency in Japanese or Korean- apart from English is mandatory
  • Bachelor’s degree (required)
  • 2+ years of work experience in client-facing, account management or analyst roles in relevant industries such as banking, business services, market research, consultancies and financial services, etc.,
  • Strong interest in developing the skills to excel at client service in a high-volume environment
  • Superior communication (oral and written) and interpersonal skills
  • Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and fast-paced environment
  • Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
  • Receptive to close coaching and feedback
  • Insatiable desire to learn about new topics and significant ongoing curiosity about trends in the project-related sector

About GLG / Gerson Lehrman Group

GLG’s platform connects business to expertise for smarter, faster decisions. Our clients rely on GLG’s 650,000+ member-experts and 1,800 employees around the globe to provide 24/7 insight and exceptional service within a rigorous compliance framework. Visit www.glg.it.

Notes: GLG does not allow employees to trade public equities or debt. 

 

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EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.