We are seeking an experienced Office Manager with hospitality knowledge to support daily operations of GLG’s NY headquarters, complete with a barista bar and multiple client activities. This person will manage the office support staff and facilities operations of a dynamic activity-based work place setting that supports over 450 employees and visitors. In addition to traditional office work, GLG’s NY office hosts multiple client events/roundtables, senior leadership forums and training supported by internal event professionals, facilities and external caterers. Working with the Senior Manager of Facilities / NY, the Office Manager will oversee daily facility operations, manage staff, support all on-site meetings and events, manage office moves, manage janitorial upkeep and execute administrative duties, all while ensuring GLGers health, safety and security in compliance with policies and governing regulations.
GLG Office Manager is minimally responsible for:
Facilities Operations and Administration Oversight. Daily operations and administration of NY office including maintaining optimal working environment related to people flow, workspaces, environmental systems, pantries and barista bars; security and health and safety. Maintain office accounts, vendor relationships, expenses, inventory and office budgets. Assist to create, improve and maintain office procedures and guidelines. Interface with landlord and maintenance staff to ensure proper operating procedures and building systems. Manage mail services, locker assignments, food deliveries and other staff workplace needs. Work with IT, HR and other departments to ensure health and safety policies and business continuity.
Staff Management and Communication. Manage, coordinate and train GLG Hosts, outsourced facilities team members, food service vendors, barista and others to ensure smooth daily office operations. Respond to facilities work requests from staff, execute solutions, manage tasks through completion and follow up to measure results. Taking the lead when the Facilities Manager is not in the office with good judgement and confidence. Assist with office communications and new hire on-boarding.
Meeting and Event Coordination. Organize in-office and off-site events & gatherings, including space reservations, food and beverage ordering, run-of-show meeting attendance, verify budgets, scope and approval.
Ensure rooms, equipment, catering, supplies and materials meet expectations.
Space Planning and Office Coordination. Working with the Senior Facilities Manager, connect with senior management and facilities leadership on department reorganizations and coordinate staff office moves with diplomacy and efficiency. Able to read floor plans and create documents related to moves, adds and changes as well as have a general understanding of building systems and interior fit-out construction.
GLG attracts employees from the most distinctive professional and academic backgrounds. Across all of our positions, we insist upon excellence, integrity, creativity, and professionalism.
proficiency in oral, writing and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
We seek bright, positive and flexible people who also:
About GLG / Gerson Lehrman Group
GLG’s platform connects business to expertise for smarter, faster decisions. Our clients rely on GLG’s 650,000+ member-experts and 1,800 employees around the globe to provide 24/7 insight and exceptional service within a rigorous compliance framework. Visit www.glg.it.