Research / client support

Associate - Council Development

Mumbai, IN

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Associates explain to industry professionals what it means to work with GLG and recruit them into GLG’s professional membership network, the GLG Councils. In addition, they manage the relationships with new Council Members and serve as a liaison between them and research professionals within GLG. Associates thrive in a fast-paced environment, multitasking between various projects. They are curious individuals who are excited about a communication-driven role. Whether it is successfully communicating GLG’s business model to a current CEO of a major company or composing a professional biography to present to a
client, the Associate role is an exciting entry-level position in a growing global firm. 
Key Responsibilities:
As an Associate, each day presents a variety of research objectives requiring critical thinking and creative problem-solving skills. You will learn to master a client relationship workflow while developing business acumen, time-management skills, professionalism, and communication skills. In our open and collaborative workspace, you will communicate with colleagues across multiple GLG teams in a friendly, idea sharing, and support-driven manner. 

• Communicate clearly and effectively the mission and business model of GLG to industry professionals and recruit Council Members into the GLG Councils;
• Grow the GLG Councils by 0nboaring key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships;
• Interview prospective industry leaders as needed and capture critical data in GLG’s extensive profile management systems;
• Consult with client-facing Managers to gauge clients’ needs and fulfil time-sensitive research requests for GLG clients by analyzing client inquiries and identifying and qualifying primary populations;
• Understand clients research workflows and objectives, and thereby support client-facing colleagues in growing GLG client relationships by utilization of best practices when dealing with prospective and current industry experts;
• Develop a working knowledge of GLG's core industry coverage to improve project and product service quality. Develop awareness of broader industry trends/dynamics relevant to expert recruitment and client servicing;
• Work on other projects associated with building the GLG Councils.

Required Skills:
• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.);
• Good command over the English language;
• General knowledge of European/Asian cultures, awareness of European/Asian business practices;
• 0-2 years of work experience preferably
• Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment;
• Strong problem-solving skills;
• Passion for fast-paced learning, especially in a technology-enabled environment; 
• Passion for recruiting, sales, and/or conversation, with a successful track record in phone sales or outreach preferred;
• Ability to work effectively independently and/or collaboratively in a team.

We seek bright, positive and flexible people who also:
• Act with the highest integrity and professionalism in all their endeavours;
• Utilize superior analytical and problem-solving skills;
• Think creatively and focus on opportunities for growth, and lead others to do the same;
• Express a strong desire to work in a team;
• Respond effectively to management direction and clients’ needs;
• Demonstrate the ability and initiative to handle increasing responsibility.

About GLG / Gerson Lehrman Group
GLG is the world’s leading platform connecting professionals with expertise. We pair businesses and nonprofits in every sector with the largest network of experts from around the globe to drive smarter, faster decisions and help make the world work better. Our clients rely on GLG’s 650,000+ member-experts and almost 2,000 employees to provide 24/7 insight and exceptional service within our rigorous compliance framework. We bring the power of insight to every great professional decision.