GLG is transforming the way the world’s top professionals share expertise and learn. Global, technology-enabled, and nimble, GLG curates custom learning opportunities among professionals and major thought leaders across fields. GLG supports knowledge exchange through conversations, small group convenings, mentorships, expert surveys, and more.
The Business Development Associate role on our Professional Services Firms team will be responsible for maintaining key client relationships (Consultancies) within their book of business. They will be responsible for regularly presenting GLG’s platform to clients to increase familiarity with GLG’s offerings, generating new client users, getting feedback from existing users, using GLG’s CRM to track and map client accounts, and work in collaboration with teammates to drive adoption of GLG’s platform.
Specific responsibilities include (but are not limited to):
The Business Development Associate will:
- Be responsible for onboarding all new consultants to the GLG platform
- Will drive business within specific, named accounts that are currently GLG clients
- Collaborate with senior business development executives to retain and grow existing client relationships
- Build account plans and keep a pulse check on account health for different regions
Goals and expectations:
- Tight coordination with client relationship leads and account servicing team
- Help execute relevant parts of the account planning process
- Improve account penetration rate to increase the number of regular active users
- Support renewal process to increase retention rates
- Help drive attendance at GLG events
- Create & Maintain Client Presentation
- Liaise with internal operational partners to deliver on client requests (finance, compliance, )
Key performance metrics for the Business Development Associate include establishing relationships with new contacts at client firms, client revenue growth, increase in users of GLG’s services at client firms, and adoption of new products and systems. The Business Development Associate will be working closely with the Business Development Managers and Business Unit Managers so the commercial success of the Business Unit will also be a metric in how the Associate is measured. Candidates should be comfortable articulating the value of our expert network, professional services, and client-facing software systems to clients.
An ideal candidate will have the following:
Candidates must have a clear track record of excellence in several categories, including teamwork, professionalism, communications, organization and client service.
Candidates should also possess:
- A bachelor’s degree is required in addition to 1-3 years of demonstrated success selling information services and solutions telephonically
- The ability to build strong and lasting relationships with key decision-makers in client firms
- Ability to work well independently and be self-motivated
- A strong passion for persuasion, especially around complicated and intellectually challenging issues
- Superior verbal communication skills
- Excellent attention to detail
- A demonstrated ability to read and understand people
We seek bright, positive, and flexible people who also:
- Act with the highest integrity and professionalism in all their endeavors
- Think creatively and focus on opportunities for growth
- Exhibit constant attention to detail
- Express a strong desire to work in a team
- Demonstrate the ability and initiative to handle increasing responsibility over time
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Working Environment: Flexible / Hybrid working arrangements typically requiring 2 days per week in office.
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.